Shipping Policy
Thanks for shopping with HIPSTAR!
We take pride in our products. After all, we sport these goods too! Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
ORDER PROCESSING
Orders placed by noon EST are normally processed and shipped within approximately two (2) business days from the date the order was placed.
**Please be aware that any orders placed on or immediately following a release date will be delayed and may require up to 48 hours of additional processing time.
SHIPPING METHODS WITHIN THE USA
We use UPS to ship orders. Packages shipped using UPS are trackable and insured. If your order is not delivered as promised, we can issue a replacement or refund to you. Unfortunately, UPS does not service P.O. Box or APO addresses.
WE OFFER THE FOLLOWING SHIPPING SERVICES
Contiguous United States UPS: Next Day Air, 2nd Day Air, and Ground
Hawaii and Alaska UPS: Next Day Air and 2nd Day Air
International: Please visit our International Shopping Page for all International Shipping information.
Orders do not ship until they have been fully processed. Please take order processing time into consideration when selecting a shipping method.
INTERNATIONAL SHIPPING METHODS AND CUSTOMS DETAILS
Please visit our International Shopping Page for all information regarding International ordering, payment, shipping and return policies. If you have specific questions that are not answered within this section, contact intlcs@kidrobot.com.
SHIPPING COST
Shipping charges vary depending on the package size, weight, destination and shipping method.
Want to check shipping charges before making a purchase? Add items to your cart and click the “check out” button. Don’t worry, you will not be charged for an order until you submit your credit card information!
SHIPPING PROMOTIONAL OFFERS
Like our customers, we are fans of shipping promotions. Unfortunately, however, any special shipping offers available on our website apply only to orders shipping to a US destination via UPS Ground.
We also regret that free shipping and/or other shipping promotions do not apply to oversized packages. Additional shipping charges will be added to all orders containing oversized products at the time of processing.
PRICING POLICY
HIPSTAR reserves the right to change prices at any time. Purchase prices are final at the date of purchase.
CANCELLATION POLICY
We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way. The standard HIPSTARusa.com Returns & Exchanges Policy applies to all orders.
